"The most comprehensive source for Automotive Tools & Equipment"
In this instance, the color that they ordered was on back-order, so to avoid delay, we offered to adjust the order to another color that would ship earlier.
Emails are arranged from first email to last at the bottom
Blue = AutomotiveTools.Com
Black = Customer
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Hi Donna, I received your order, thank you however the SK-1086G has to be special ordered which will take a few weeks. If that is fine, I can place the order as soon as I hear back from you. If you do not want to wait, I can order the SK-1086 for you, which is the same only blue not green. Please let me know what you would like me to order, Thank you Diane Lain ------------------------ Can you change the entire order from green to blue. This would mean changing the following items: Instead of model 1073 (Green) Order 1083 (Blue) Instead of model 1074 (Green) Order 1084 (Blue) Instead of Model SK1086G (Green) Order 1086 (Blue) My boss, whom I am ordering this for, wants the set to all match color wise. So, if you could make these changed, then hopefully this will be it. Should you have any questions, please let me know. You can call me directly at <omitted> or email me at <omitted> Thanks Donna :-) ------------------------ Hello Donna, I have changed the order to all blue. Placed the order and you should receive your order within 3 to 5 business days. Thank you for your order. Diane ------------------------ Thank you very much for personally taking care of this for me. I really appreciate it. Donna :-) |
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