"The most comprehensive source for Automotive Tools & Equipment"
In this instance, we had a floor-jack being shipped from over-seas and there was a delay on the shipping. The beach-head where the products were coming into the US were a little backed up.
Emails are arranged from first email to last at the bottom
Blue = AutomotiveTools.Com
Black = Customer
|
Hello James, I got a message from our warehouse that the jacks are due to clear customs And they hope to ship them out Monday July 7. I apologize for any inconvenience. I will send you the tracking number as soon as it is available to me. Diane --------------------------------- D, I am just wondering if my order has been shipped? James C. Lin --------------------------------- Hello James, Sorry but no, they have not shipped yet. I got this email from the warehouse We are taking 1 to 2 containers a day to catch up. Today 7/15/03 none of the DK13HLQ unloaded Hope to have good news any day now. Ron I will follow up and send you the tracking number as soon as it ships. Diane --------------------------------- Just wondering about the status this week? James C. Lin --------------------------------- Hello James, Your Fedex tracking number for your order is 065893790001619 It shipped out today, You will not be able to track it until tomorrow. Thank you for your order. Diane --------------------------------- Customer service, I have just received my delivery for the DK13hlq hydraulic lift. Despite the delay, I am happy with the product as well as the consistent/regular reassurance and status update through e-mail. I would not hesitate from placing an order with Automotivetools.com James C. Lin |
 |
 |
| Previous | Next |
